Die Hard Gamers Inc.|Site Info

Table of Contents



  1. Welcome to DHG Inc.
  2. Organization of DHG
  3. Structure of DHG
  4. Game Types Supported by DHG    
  5. Squad Ranking
  6. Division Ranking
  7. The Non-Commissioned Officers

Private
  • Membership Requirements
  • Duties
Corporal
  • Promotion Requirements
  • Duties
Sergeant
  • Promotion Requirements
  • Duties
Master Sergeant
  • Promotion Requirements
  • Duties

    8.  Welcome to the Officer Corps
    9.  Officer-ship

Lieutenant
  • Promotion Requirements
  • Duties
Captain
  • Promotion Requirements
  • Duties
Major
  • Promotion Requirements
  • Duties
Commander
  • Promotion Requirements
  • Duties
General
  • Promotion Requirements
  • Duties
The Clan Directors
  • Promotion Requirements
  • Duties
Vice President
  • Promotion Requirements
  • Duties
President
  • Promotion Requirements
  • Duties
    10.  The General’s Tag
    11.  New Recruits
    12.  Messages
    13.  Cleaning the Tag
    14.  Locking the Tag
    15.  Gen Tag Profile
    16.  Recruiting
    17.  Recruiting Procedure
    18.  Finding Recruits
    19.  Recruits From Another Clan
    20.  Practices
    21.  Setting Up Practice
    22.  Who Can Attend
    23.  Starting Practice
    24.  Setting up the Teams
    25.  In the Match
    26.  End of the Match
    27.  Posting Practice
    28.  Feedback
    29.  Training Lobbies
    30.  New Recruit
    31.  Officer Lobbies
    32.  BOGs
    33.  Squad and Division Counts


1.Welcome

Welcome to DHG INC.!!! Whether you joined DHG to be a member of a massive online gaming community, or desired to belong to a family and respect-based organization, we are glad you have made the decision to join us. Some players join DHG just to pal around with like-minded players while others desire to participate in the more competitive side of DHG. Either way, there is a place for you in DHG.
No doubt you have many questions about DHG, including the question "What have I gotten myself into?” This is a common question among new recruits, especially those that join an organization as large as DHG. Do not worry, there is much to learn about DHG and we do not expect you to learn it overnight.
Like any organization, online or offline, DHG has much to offer its members but it is important to note that members are only going to get out of DHG what they put into it. In other words, only you can determine how far you will go and how much you will get out of DHG.
The purpose of this manual is to provide the members of DHG, from the newest to the most seasoned, with a comprehensive overview of the organization and the expectations of the members as they progress through the ranks of DHG. This manual covers everything from recruiting our newest members, to running practice lobbies, training lobbies, and the duties and responsibilities of each of the ranks in DHG. Therefore, I encourage you to take an opportunity and read some of the chapters in this manual, especially those which directly impact your role in DHG.
So long as you remain active, be respectful, ask lots of questions, and have fun, you are going to do great in DHG. I look forward to seeing you in the field and joining you on a rewarding and fulfilling adventure here in DHG.
DHG THE JUDGE














2. Organization of DHG

In this chapter we will be discussing the general organization of DHG including the ranking system. At this point in your career, this information should be only a refresher and should not be covering anything new. However, if you do not know this information, do not worry, just spend a few extra minutes learning the material in this chapter and you will be prepared to competently discuss the organization of DHG. This section will briefly discuss some of the requirements to be in DHG but will be discussed in more detail in the chapter related to recruiting.
DHG INC. is comprised of two organizations, Die Hard Gamers (DHG) and Die Hard Juniors (DHJ). Eligibility for membership in Die Hard Gamers begins at fifteen (15) years and ten (10) months. Essentially a member can join DHG two months, or sixty calendar days, before the sixteenth birthday. There are no exceptions to this rule. If a member asks you to join DHG but indicate they will not be sixteen for another three months, then they do not meet the eligibility requirements.

However, DHG formed a sub-branch of the organization to accommodate those who are younger than fifteen years and ten months called DHJ. DHJ’s organization, ranking and structure mirrors that of DHG with the exception of the age difference.

Eligibility in DHJ starts at the age of nine (9) up until the age of sixteen (16). At fifteen years and ten months, DHJ members are eligible to transfer into DHG. The rank they earned in DHJ will be honored upon their transfer into DHG as long as the rank  is available in the squad/division they transfer into. For example, if a 3rd Captain in DHJ transfers into DHG, they will retain the rank of 3rd Captain. Therefore, it should be noted that when discussing DHG, the same is applicable to DHJ.




3.  Structure of DHG


Upon entering DHG, a new recruit will be placed in a Squad. The Squad is the most basic unit of DHG and is where the "rubber meets the road” as it were. The Squad is the heartbeat of the organization and the general face of DHG. A squad is comprised of thirteen (13) officers and between eighty (80) to eighty-seven (87) members, topping out somewhere between ninety (90) and one hundred (100) members. So, when someone mentions that their squad is full, they mean they have reached that their membership is somewhere between the ninety and one hundred mark.

Each Squad is assigned to a Division. Traditionally, Divisions are comprised of four Squads. With full squads, the Divisions can reach upwards of four hundred (400) members. There are four officers, or Division Leaders, which oversee the operations of the Division and the Squads within their Division. Division Leaders then report to a Clan Operator who typically manages the affairs of up to five Divisions.

The Clan Operator(CO) reports directly to the game's General Manager(GM), who reports to the Owner. The Board of Directors, are comprised of six (6) members. The members include the Chairman of the Board, Vice Chairman, , Chief Compliance Officer, Treasurer, and the Secretary . However, it should be important to note that from time to time, the Board of Directors can create positions to aid in the hierarchical structure. For instance, in Call of Duty, the Clan Operators report directly to the General Manager for Call of Duty. Keep in mind that the Board of Directors can add and take away positions from this hierarchy. However, the structure from Clan Operator down typically goes unchanged.

Furthermore, this shows the chain of command outside of the Squad’s chain of command. What is a chain of command? Essentially, a chain of command is the order of authority. In our case, the Board of Directors is the ultimate authority in DHG, followed by the Game Manager(GM), and so on and so forth. We will discuss this concept in more detail in another section of this chapter.

4.Game Types Supported by DHG

True to our name, there are many of us who enjoy a wide variety of games; however, there are only a select few which DHG participates. This is not because DHG does not want to participate in every game that Xbox has to offer, but the reality of participating and having Squads set in every game type would be a logistical nightmare. Therefore, DHG has chosen more of the universally popular games to officially endorse.

Currently, DHG has Divisions in Call of Duty: Ghosts, GTA V, Call of Duty: Black Ops 2, Halo 4, and Modern Warfare 3. Secondly, game types may be picked up by DHG, through the Board of Directors, if there is 1) Enough interest in the current membership to support the game type; and 2) Enough Xbox players that can be recruited into DHG to continue supporting the game type.




5. Squad Ranking


As stated previously, the Squad is the most basic unit in DHG and comprises the vast majority of the membership. And, for every Squad, there needs to be a leader. So, let us start with the Officer Corp.

The leader of a Squad in DHG is called the General. This position is the highest position in the squad and is often referred to as Gen. Directly below the General is the Commander which can be abbreviated as COM or CMDR, though I prefer the latter. The Commander reports directly to the General and is the second highest ranking officer in the Squad.

After the Commander comes the position of Major (MAJ or MJR). The Major reports to the Commander and higher and is the third highest ranking officer in the Squad.

The next rank is the grade of Captain. Even though there are five numbers designating the CPT rank, they are all equals. There is a 1CPT, 2CPT, 3CPT, 4CPT, and 5CPT. The number is for organizational purposes only. The CPTs and reports directly to the Major and higher.

After the Captain rank are the Lieutenant (LT) ranks. Just like the CPT ranks, the LT ranks are divided into five equal slots. The LT is the lowest rank in the Squad’s Officer Corps and reports directly to the CPTs.

If you do the math, there are thirteen officers in the Squad: the General, Commander, Major, Five Captains, and Five Lieutenants.
Immediately following the rank of LT begins the bulk of the Squad’s membership starting with the rank of Master Sergeant (MSGT), followed by Sergeant (SGT), Corporal (CPL) and Private (PVT). 

Keep in mind that all of the Captains and Lieutenants are equal in rank, regardless of the number they have before their rank. A Lieutenant is a Lieutenant. It does not matter that one LT is a 5LT and the other is a 1LT. They both are the same rank. We have multiple LTs and CPTs in order to maximize training and span of control.



6.Division Ranking


As stated previously, up to four Squads comprise a Division. Furthermore, there are four officers at the Division level. The highest ranking officer in the Division is the President (PREZ). The second highest ranking officer is the Vice President (VP). The third officer is the Clan Director (CD) followed by the Junior Clan Director (JCD). In relation to the Squads, the Generals of the Squads in the Division report directly to the JCD and higher. 


The purpose of this chapter was to provide an overview of the structure of DHG. By the time you were promoted to the rank of Lieutenant, you should already know most of this information. However, I urge you to use this chapter as a quick reference and as a guide to help train your subordinates in the structure and organization of DHG.


For a basic flow chart of our Chain of Command, click here







7.The Non-Commissioned Officers

Over the next several chapters we will be discussing in relative detail, each of the ranks in the Division and their corresponding duties and responsibilities. Please keep in mind as you read this chapter, that the duties and responsibilities laid forth are only the minimum duties and responsibilities. DHG, and any other business organization, is constantly on the search for those that go above and beyond their minimum duties and responsibilities. As such, officers who choose only to do the minimum amount of work will neither hurt, nor help, the Squad, Division, or DHG as a whole. Therefore, in order to be an outstanding officer, you will need to go above and beyond the minimum requirements.
To begin, we will be starting with the lowest rank in the Squad and working our way through several chapters until we end with the rank of President at the Division level. The ranks of PVT, CPL, SGT, and MSGT are considered the Non-Commissioned Officers (NCOs) of DHG as they are not technically officers, although they should maintain a level of professionalism like an officer. Furthermore, the NCOs comprise the backbone of DHG and the vast majority of its membership.





Private

The Private (PVT) is the most basic member in DHG. Generally, these members are DHG’s newest members and have been in the organization for less than three (3) weeks. Everyone in DHG starts out as a PVT. This is an important fact to remember as you progress through the officer ranks. Do not forget what it was like to be a PVT, no matter how brief your experience.

Membership Requirements

Membership in DHG is relatively simple but there are some basic requirements. In order to be a member in DHG, the recruit must be at least fifteen years and ten months (15 years, 10 months), or two months before their sixteenth birthday. Secondly, they must have a working microphone. Thirdly, and probably most obviously, they must have the game the Squad plays. Fourth, they cannot have been in another clan or gaming community. Members who have been in another gaming community must wait at least thirty (30) days before joining DHG and be cleared by the Clan Operator or higher. This is to commitment and loyalty to one clan.

The recruit must have a correct motto, bio, have been accepted by the Gen Tag and accepted on the website. Lastly, they have to agree to the Code of Conduct.

So, here are the basic membership requirements:

· Be at least 15 years and 10 months old
· Must have working microphone (Kinect will work)
· Must have a working version of the game played by the Squad
· No previous clan membership or have waited 30 days with clearance by CO or higher
· Must have a correct motto, bio, have been accepted by the Gen Tag and accepted on the website
· Agreed to the Code of Conduct

Duties

Because the PVT is the lowest ranking member in the Squad, their duties and responsibilities are relatively simple. First, PVT’s are expected to learn the DHG ranking structure and the Code of Conduct. Secondly, the PVT is expected to sign up on the website.

Generally, this must be done within thirty (30) days of being recruited. This does not mean the PVT should wait until the thirtieth day to sign up on the website. On occasion, there are hiccups in the sign up process that can be resolved prior to the expiration of the thirty day period. So, it is important that you encourage a PVT to sign up on the website as soon as possible.

Lastly, the PVT is expected to attend a minimum of two practices per week.

Here’s a bulleted list of the PVT’s duties and responsibilities:

· Learn Ranking Structure
· Learn Code of Conduct
· Sign up on the website
· Attend a minimum of two practices per week

Corporal

The rank of Corporal (CPL) is where the training and leadership kicks into gear for the DHG member. In order to be promoted into the rank of CPL, the member needs to meet the following discussed requirements.

Promotion Requirements

The PVT should not only know the ranking structure and Code of Conduct, but they should be able to teach it to others. In other words, as an officer, you should assign a seasoned PVT to a couple of newer PVTs to help them learn the Code of Conduct and ranking structure. In turn, it will also aid the seasoned PVT in their ability to teach others, advancing their instruction skills, and counting towards promotion to CPL.

Next, the PVT should have recruited at least two (2) members into DHG. Members that are recruited into DHJ count towards this requirement. To count towards this requirement, the new recruit must have met the four basic requirements: motto is correct, bio is correct, signed up on Gen Tag, and signed up on website.

Third, the PVT must be attending more than two practices per week and be a positive example for others in the Squad, especially the new members. This can be done by introducing themselves to the new members, helping them learn the Code of Conduct, practice procedures, etc.

Fourth, the PVTs should be able to walk a new member through the process of signing up on the website and bring any issues a new member might have up the chain of command for resolution.

Lastly, the PVT should be a positive role model for new members.

Here are the bulleted requirements for a PVT to be promoted to CPL:

· Have taught Code of Conduct and ranking structure to other PVTs
· Recruited at least two (2) members into DHG/DHJ
· Have attended more than two (2) practices per week
· Can walk new members through the sign up process on the website
· Positive role model for new members.

If the PVT meets all of these requirements, they may be promoted to the grade of CPL. However, just because someone meets the minimum eligibility requirements for promotion does not mean they should be promoted. You should take a number of factors into consideration, such as maturity, ability to handle more responsibility, willingness to work hard, dedication, etc. More on promotions will come in a later chapter.

Duties

Now that you have promoted the PVT to CPL, there are certain requirements the member must maintain in order to retain their rank. Yes, that is correct, if they do not perform their responsibilities, it is your responsibility, as an officer, to recommend demoting that individual until they begin performing their duties again.

A CPL should be actively recruiting and bringing in new members into DHG. Secondly, a CPL should be attending  two practices a week. Thirdly, the CPL should be attending Squad training and meetings. Lastly, the CPL should be active on the website forums. To be active on the website forums, the CPL should be posting at least once a week.
Here is a bulleted list of CPL duties:
· Actively recruiting new members
· Attend  two practices per week
· Attend the Squad meeting/training
· Posting at least once a week on the website forums
· Perform all the duties of a PVT

It is important to note the meaning behind "perform all the duties.” This does not just mean the CPL has the ability to perform the duties, but also means that sometimes they will actually have to perform the duties. For example, if a PVT fails to do their duties, the duties still need to be accomplished. Do not make the mistake of saying, "Oh, well the PVT was supposed to do that.” The job still needs to get done and as the PVT’s supervisor, you need to get it done. Your responsibility as a ranking member is not only to make sure the PVTs get the task done, but if they do not, you will need to do it yourself. This is universally true for all of the ranks in DHG.

Sergeant

The rank of Sergeant (SGT) is the highest rank a member can achieve without getting a name change. A name change simply means that they have DHG somewhere in their name. Traditionally, the DHG precedes the name of the ember. For example, a member might be called DHG Justicar or DHG Aralakh. These are acceptable examples of name changes. The letters "DHG” should never be lower case.

Secondly, the rank of SGT is when the time-in-grade requirement begins. In other words, a member must be in DHG for a minimum amount of weeks before they can get promoted to the next rank.

Promotion Requirements

Before a CPL is eligible to be promoted in DHG they must have been a member of DHG for no less than three (3) weeks or twenty-one (21) calendar days. In other words, a CPL cannot be promoted to SGT on day twenty. They may only be promoted after day twenty. Remember, membership in DHG begins the day they are accepted onto the website, not the day they are placed on the Gen Tag.

Secondly, the CPL should have recruited at least four (4) new members into DHG.

Lastly, the CPL should be posting at least once a week on the website forums since their promotion to CPL.

Here’s the bulleted form:

· Have been a member in DHG for at least three weeks
· Have recruited at least four members into DHG
· Should have at least one post per week in the forums since they were promoted to CPL

Once these minimum requirements are met, a CPL may be promoted to SGT.

Duties

To maintain the rank of SGT, the member should know the ranking structure through the rank of President, including the names of the members who currently hold those positions.

The member should be well versed in the Code of Conduct, having the ability to clear up any confusion between subordinate members and the Code of Conduct. Thirdly, a SGT should be two practices a week. Fourth, the SGT should be attending Squad training and meetings. Fifth, the SGT should be active on the website forums. To be active on the website forums, the SGT should be posting at least twice a week. Lastly, the SGT should be helping CPLs and PVTs recruit new members into DHG.

Here’s the bulleted list:

· Know the ranking structure through President and position holders
· Know the Code of Conduct
· Attend two practices per week and Squad meetings
· Posting at least twice per week on the website forums
· Helping lower ranks with recruiting and training
· Perform all the duties of a CPL

Master Sergeant

The rank of Master Sergeant (MSGT) is a prestigious rank and essentially begins the officer training program in DHG. Furthermore, the MSGT is the workhorse of the DHG Squad. Upon promotion to this rank, you should expect to work.

Promotion Requirements

In order for a SGT to be promoted to MSGT, the member must have a name change or have been in DHG for at least five (5) weeks. Secondly, the SGT must have recruited at least five (5) new members into DHG.

Next, the SGT should have been actively inviting members into game lobbies to increase Squad morale and keep Squad activity up.

Thirdly, SGTs should be actively hosting and co-hosting practices. As a SGT, they should have hosted at least once and co-hosted at least once followed by a proper practice post. Incorrect practice posts will not be counted as a co-host.

In addition to these requirements, the SGT should be meeting all of the Duties of the SGT to be eligible for promotion.

Here’s the bulleted list:

· Have a name change or have been in DHG for five weeks
· Hosting game lobbies to keep Squad activity and morale up
· Hosted practice at least once
· Co-hosted practice at least once with a correct post

Duties

The MSGT is responsible for making sure that a member’s motto and bio are correct at all times. They should also be regularly hosting and co-hosting practices. A MSGT may host a practice provided there is at least one MSGT or SGT for every three subordinate ranks. This requirement is waived by the attendance of an officer.

MSGTs should also be training subordinate members on the proper hosting and co-hosting procedures including the proper practice posting format. MSGTs should continue to recruit new members into DHG. These duties are in addition to all the duties assigned to the SGT.

Here’s the bulleted list:

· Ensure mottos and bios are correct for Squad members
· Regularly host and co-host practices
· Begin training proper hosting and co-hosting procedures
· Continue recruiting members into DHG
· Perform all the duties of a SGT

Once these basic requirements are met, the MSGT is eligible to be trained into the Officer Corps.


8.Welcome to the Officer Corps

Congratulations! You have shown commitment, loyalty and dedication to Die Hard Gamer's (DHG) and have been rewarded with a promotion into the Officer Corps. No doubt, this journey has not been without its challenges. You have be tried, tested, and pushed to the limits of your capabilities to make it this far but do not be fooled in presuming that your journey is over. It is actually quite the contrary. Your journey in DHG is just beginning: a closing of one chapter and an opening of another, as it were. However, your diligence has earned you a coveted spot among the elite: the best of the best of DHG.
Your resilience to overcome difficulties will be vital for you over the next few weeks as you transition from being a Master Sergeant to a Lieutenant. Being promoted into the Officer Corps is more than just a simple motto change, it is a mental process. You are no longer just a follower; you are a leader. Gone are the days where you simply follow the directives of your superior officers. Now, others will follow you. Do not let this idea get to your head, with leadership comes great responsibility and accountability.
One of the greatest challenges you will face over the next few weeks is the new relationship developing between yourself and your new subordinates. To them, you may still be considered "one of the gang,” or "one of us.” Unfortunately, this is not the case. Does that mean you must force them to bow to your authority? Certainly not, and any attempt to do so will make your journey through the officer ranks extremely difficult, if you are able to progress at all.
So, how do we make this transition? The simple answer is through your professionalism. In other words, you must not only set the example in DHG, but be the example. Through your actions, and your actions alone, you will be judged. This is why our Code of Conduct states that each member is responsible for their own actions. Your actions, positive or negative, will affect how others perceive you – directly influencing your level of respect in DHG.
This manual is intended to aid you in becoming a great leader in DHG and create uniformity across the Division. If you put the ideas and models contained in this manual into use, you will become a great leader in DHG and learn skills that can be taken outside of the gaming community and into the business world. Therefore, I challenge you to take the next step and embark on the incredible and rewarding journey of officer-ship!



9.Officership


Before we can begin the nuts and bolts of officer training, I think it is important to discuss what it means to be an officer in DHG. In other words, I would like to discuss the concept of officership. Officer-ship is a term used to describe the personal characteristics of an officer and should always be at the forefront of an officer’s mind when conducting training, leading, or making decisions. I encourage you to pay close attention to this chapter and continually reference it throughout your DHG career.
 
Our duties as members in DHG are simple: uphold the Code of Conduct and make sure everyone is having fun. However, as officers, our duties go beyond merely upholding the Code of Conduct, but becoming a living example of the Code of Conduct and facilitating an environment for others to have fun. Therefore, in order to accomplish this task, we must be a professional. An adaptation of first line of the Air Force's NCO creed is attributable here: "No one is more professional than I. I am a DHG Officer: a leader of people."
 
 
The minute we changed our motto's to DHG SQUAD DIV PVT, we made a commitment to uphold the Code of Conduct. Our actions, inaction's, and reactions, both verbal and nonverbal, can have lasting effects on how others view us as leaders, as members of Your Division, Your Squad, and DHG as a whole. They are not simply a reflection of you as an individual.
 
 
To understand what it is to be a professional, let’s examine some of its foundational values. I have taken an excerpt of a paragraph from a U.S. Army publication and modified it slightly for our application:
 
 
The values that are the bedrock of officership are loyalty, duty, selfless service, and integrity.
 
 
Loyalty involves faithfulness and fidelity to Your Squad; Division; DHG; and those above, below, and alongside in the hierarchy (chain of command).
Duty encompasses the moral and legal obligations that DHG Officers have to defend DHG, its membership, and the Xbox Gaming Community.
 
Doing what is best for DHG, Division, and Squad—in opposition to one’s own interests—encapsulates the value of selfless service. It is the higher good that comes before selfish ambitions and individual desires.

An additional value constituting the bedrock of the officer profession is integrity. Officers are to be honest with their superiors, officers of similar rank, and their subordinates.

To maintain this level of professionalism, we must adhere to the principle of situational awareness. Or, more simply put, the perception of the environment and how information, events, and one’s own actions can impact DHG/Squad/Division goals both currently and in the future. In other words, is what I’m doing appropriate for the situation?

Central to DHG is the development of friendships. With friendships comes the natural privilege to tease, kid, and joke with one another. However, there is a fine line between having a good time and being inappropriate and sometimes these "friendly interactions” can become inappropriate very quickly. To determine appropriateness ask yourself this question: "Would my grandmother approve of my actions?” If the answer is no, then your proposed action is not appropriate. Racial slurs and implied sexual comments/behavior, is inappropriate in DHG even amongst friends. The Code of Conduct does not distinguish between friends and non-friends, as an officer, you need to remember that.

The same concept is true when handling inappropriate behavior caused by your fellow members. Do not fight fire with fire. You will get nowhere and everyone will leave the conversation angered and largely unresolved, requiring Division Leader (or higher) intervention. Instead, put these fires out with the coolness of your leadership. You are the water in which your Squad, Division, and DHG flows. Do not boil; instead, be calm and refreshing.

Your professionalism, or lack thereof, will influence the members of your Squad and Division. For instance, if you disrespect your higher ranks, both in practice, and out of practice, regardless of who’s in your party, you have failed to be a professional and have disrespected not only those individual(s), but DHG as a whole. The same is true about discussing issues in front of lower ranking members, especially when those issues involve their superiors, or perhaps their equals. In other words, the business of officers should not be discussed with non-officers in the same way we do not discuss DHG affairs with non-DHG members.

Should you have an issue with another member, and you will at some point in your officer career, remember the phrase "Punish in Private, Praise in Public.” Talk to someone in a private chat if you have an issue, or, better yet, call in a neutral higher-up to mediate the discussion between the two of you. This also goes for your subordinates – they have a rank, they earned that rank, respect them for that. It is a two-way street.

Rank does not equal respect. Actions, inaction's, and reactions while holding that rank give rise to respect. Respect is not automatic so do not waste your time in believing otherwise.

You have worked hard to be a leader; don’t forfeit that hard work by making poor judgments. YOU are the standard by which DHG is measured. Remember to always consider the officer-ship values of loyalty, duty, selfless service, and integrity when performing your duties. Be an officer, be professional, and be appropriate – you should never wish to do anything less.



Lieutenant

The promotion to Lieutenant begins the rewarding, and challenging, journey through DHG’s Officer Corps. Up to this point, you have provided instruction and training on some of the most fundamental aspects of DHG, such as the ranking structure and the Code of Conduct. However, as an officer, you are no longer just another member in DHG, you are a leader of people.

The lowest rank in the Squad’s Officer Corps; it is a time for you to test your skills to see if you: 1) Have what it takes to be an officer, and 2) Can maintain those duties and responsibilities. If you, or your higher ranking officers, do not think you can perform your duties faithfully, your journey as an officer will end here, with an honorable self-demotion to the rank of MSGT.

That is not to suggest that you cannot try again later, but at this point in time, you are just not ready, and that’s O.K. DHG would much rather have members who recognize they cannot perform their duties as they should and take the demotion over holding onto the rank, preventing those than are ready for the promotion from being able to do so.

Promotion Requirements

As you can probably guess, as you progress through the DHG ranks, the promotion requirements increase and so do the responsibilities. In this section of the chapter, I will be discussing only the basic requirements for the promotion in the Lieutenant Corps.

In order to be promoted to the rank of LT, the MSGT must have been in DHG for at least seven (7) weeks. For a time, members were being promoted into the Officer Corps with a name change and five recruits, leaving our officers untrained and overwhelmed. This is counterproductive and should not have happened.

The MSGT must also be attending two practices a week and the Squad meetings and training's. Furthermore, the MSGT should have hosted or co-hosted practice a minimum of four (4) times. This can be in any combination but at least one must be a host and one must be a co-host. In other words, a MSGT may have one host and three co-hosts and qualify for this requirement. However, a MSGT with four co-hosts will not qualify because they do not have any hosting experience.

The MSGT should know all parts of the Code of Conduct and the ranking structure. This means knowing the chain of command through the Board of Directors, including the names and ranks of those that hold the positions.

A MSGT must have five (5) recruits and a name change in order to be eligible for the rank of 5LT. If the CO has a CO Tag, then the MSGT must add this tag as a friend once the promotion to LT has been approved. Lastly, the MSGT must successfully pass the Officer Examination.

Here’s the bulleted list:

· Must have been a DHG member for at least 7 weeks
· Must be attending 2 practices a week and all meetings
· Must have hosted or co-hosted at least 4 times in any combination so long as they have one host and one co-host
· Must know all parts of the Code of Conduct
· Must know the chain of command through Board of Directors including their names and ranks
· Must have at least 5 recruits
· Must have added the CO Tag (if applicable)
· Must have a name change
· Must pass the Officer Examination
· Must have performed all the duties of a MSGT

Duties

By this point, the duties of the Lieutenants are relatively simple, having learned everything over the last seven weeks in DHG. The LTs should be offering advice and feedback on practice posts and reporting any problems in practices to the CPTs. Likewise, the LTs are responsible for running practices will the assistance of the MSGTs and SGTs. LTs should also be keeping track of website activity for the ranks of PVT-MSGT.

The LTs should be actively teaching MSGTs and SGTs on how to properly teach others the Code of Conduct and chain of command. 

Lastly, the LTs should be maintaining an aura of professionalism and cultivate a fun, and safe, environment for the members of their Squad. This means reminding members of the Code of Conduct and enforcing it when necessary.
The LT should also be making sure that the practice lobbies are open at least fifteen (15) minutes before practice begins and game invites are sent to everyone on the Gen Tag. If the host or co-host cannot perform their duties, the LT is responsible for appointing a replacement or perform the duties themselves.

The LT should expect to spend at least an hour every day, in addition to practices, conducting DHG business.

Here’s the bulleted list:

· Offer advice and feedback on practice posts
· Monitor website activity for subordinates
· Teaching MSGTs and SGTs on how to teach the Code of Conduct and ranking structure
· Promote Squad members to MSGT for name changes
· Be professional
· Help start practice lobbies
· Create a fun and safe environment for Squad members
· Perform all the duties of a MSGT

Once promoted to the rank of LT, the LT should consider training for the rank of Captain. By the time the LT is ready for a promotion to CPT, they should be a master recruiter, trainer, and can successfully host and co-host without problems and issues. Their practice posts are problem-free and offer insight into changes that could be made to better the Squad.




Captain

The promotion to Captain marks the beginning of a career in problem solving in DHG. Not only is a Captain (CPT) expected to fulfill all of the duties and responsibilities of each and every rank up to CPT, they are expected to be the handy man of the Squad. By design, they ensure the LTs are handling their duties and responsibilities and helping out wherever they are needed.

Promotion Requirements

In order to be promoted to the rank of the Captain the member must have successfully completed all the requirements of the rank of LT. This does not mean they met just the minimum requirements, but have gone above and beyond the minimum requirements to make the Squad, Division, and DHG a fun and organized environment.

A member must be in DHG for a minimum of eight (8) weeks before they are eligible to be promoted to the rank of CPT. Secondly, the LT should have successfully hosted at least four (4) practices and co-hosted at least four (4) practices.

Without going into too much detail, here is the bulleted list of requirements:

· Must have been a DHG member for at least 8 weeks
· Must be attending 2 practices a week and all meetings
· Must have hosted at co-hosted at least 4 times each
· Must know all parts of the Code of Conduct by memory
· Must know the chain of command through Board of Directors including their names and ranks by memory
· Must have at least 5 recruits
· Must have added the CO Tag (if applicable)
· Must have a name change
· Must pass the Officer Examination
· Must have performed all the duties of an LT successfully

Duties

The rank of Captain is essentially the face of the squad. They are responsible for meeting new recruits and introducing them to the other members in the Squad. When the General sends out a message to the Squad, welcoming new members to the Squad, the Captain should immediately send the new recruits a friend request, followed by a personal introduction – this is also a great time to check and make sure the new recruit’s motto/bio/profile are correct.

Once the Captain has formally introduced him/herself, it is up to the Captain to introduce the new recruit to the LTs and other members of the Squad. This accomplishes three tasks: 1) The CPT gets to know his recruits, 2) The recruit feels welcome, and 3) It ensures the recruits get practice and party invites.

This is one of the most important aspects of DHG and it begins with the Captains: to make the new recruit feel like they are welcome and wanted in DHG. There is nothing worse than having an excited, pumped up recruit, not getting invites to practices or even regular game lobbies. The CPTs should be making sure this new recruit is introduced to as many of the Squad members a possible, encouraging the others to invite the new recruit to join them whenever the new recruit is online.

Through this interaction, the CPT will gain invaluable experience and knowledge about the new recruit, including their strengths and weaknesses. As a result, the CPT is the first line of defense in personnel problem solving. In other words, if there is a disagreement between members, the issue should be handled by the CPT. Of course, this is for all minor issues, and all issues (regardless of severity) should be reported to the MAJ and up.

The CPT is also responsible for checking the Gen Tag and making sure all of the mottos, bios, and profiles are correct. When a member does not have the correct information in their profile, the CPT should immediately invite them into a party and have them correct the information. If the member is unwilling, then the CPT should recommend to the MAJ that the member be removed from the Gen Tag. If the person is offline, the CPT should be sending them a message asking them to fix their info and include in the message what their profile should look like. If the member does not respond, or does not fix their profile, then after ten (10) days, the CPT should recommend to the MAJ that the member be removed from the Gen Tag.

The same is true for members that have been offline for more than five (5) consecutive days. If the member shows offline, or has been offline for more than 5 days, then the CPT should send them a message to find out what is going on. If after ten (10) days there is no response, then the CPT will recommend to the MAJ that the member be removed from the Gen Tag.

The CPT is also responsible for organizing and arranging the Squad Meetings and training's. This includes setting up the lobbies for the weekly meetings, training lobbies, and making sure the practice lobbies are open fifteen (15) minutes before practice starts and game invites are sent to everyone on the Gen Tag.

The CPT should also be making sure that practice posts are being posted on time and are correct in format and in substance. In other words, is the co-host properly performing their duties? If they are not, then the CPT will pull an LT and the co-host into a party and proceed to have the LT instruct the co-host on the proper practice posting format.

Lastly, the CPT should be training members for the ranks of CPT and LT and making sure the Squad Google Docs are being updated regularly.

All of the duties listed above are in addition to all of the duties of an LT and below, as illustrated by the following list:

· Introduce themselves to new recruits
· Introduce new recruits to LTs and other Squad members
· Make sure new recruits get invites to practice and game lobbies
· Handle minor disputes within the Squad and report to MAJ
· Clean Gen Tag by checking and correcting member profiles
· Provide feedback and instruction on practice posts
· Organize and set up lobby for weekly Squad Meetings
· Organize and set up lobby for weekly training
· Ensure practice lobbies start on time and all Squad member get an invite
· Create and fun and safe environment for Squad members
· Training members to become Officers
· Update the Squad Google Docs regularly
· Perform all the duties of an LT




Major

The rank of Major is offered only to those members who have demonstrated excellent leadership qualities. Unlike the previous officer ranks, there is only one Major (MAJ) in a Squad. This position is equivalent to that of a Super-Captain. The MAJ is the third highest officer in the Squad and is responsible for performing all of the duties of a CPT and assisting the General and Commander with whatever additional duties may be assigned to them.


Promotion Requirements

In order to be promoted to MAJ, the member must have been in DHG for a minimum of ten (10) weeks and has consistently performed above and beyond the duties required for a CPT. This member should be attending no fewer than 2 practices per week and all Squad Meetings, Division Meetings, and Training sessions.

In essence, the MAJ is someone who is considered to be the Captain’s Captain. This person is chosen by the General with the approval of the divisional leaders JCD-PREZ as well as the Clan Operator(CO).

Here are the bulleted requirements:

· Must have been a DHG member for at least 10 weeks
· Must be attending more than 2 practices a week and all meetings
· Must know all parts of the Code of Conduct by memory
· Must know the chain of command through Board of Directors including their names and ranks by memory
· Must be a master recruiter
· Must have added the CO Tag (if applicable)
· Must have a name change
· Must pass the Officer Examination
· Must have demonstrated great leadership skills and leadership potential
· Must have gone above and beyond all the duties of a CPT
· Promotion is recommended by General and approved by the divisional leaders JCD-PREZ as well as the Clan Operator(CO).

Duties

To begin, the MAJ must continue to perform all of the duties of a CPT in an exceptional manner. Just like the CPT, the MAJ should personally introduce themselves to each and every member of the Squad. This includes sending a welcome message to the new recruit and to each member of the Squad. Secondly, the MAJ should begin to introduce the new member to other members of the Squad. When introducing new recruits to other members, the MAJ should find out what games and game types the new recruit plays and link the new recruit up with those Squad members that play the same games and game types. This encourages the immediate feeling of belonging.

The MAJ is also responsible for making sure the Google Docs for both the Squad and the Division are current and up to date. These Docs will be explained in detail in another chapter.

The MAJ must also make sure that the CPTs are setting up the weekly Squad meetings and training lobbies. In addition, the MAJ is responsible for ensuring the meetings and training lobbies run smoothly and the agenda is being followed.

With the help of the LTs, the MAJ should post the practice schedule for the upcoming week. This schedule should be posted no later than Sunday, at 11:59PM EST, for Monday through Saturday’s practice. The practice schedule post should include the names of the hosts and co-hosts for the upcoming week and any training objectives for the practices. The MAJ should send out messages, beginning on Wednesday, or earlier, for volunteers for the host and co-host positions for the upcoming week.

The MAJ is also responsible for investigating and handling all issues in the Squad that cannot be resolved by the CPTs. They are also responsible for handling disputes between the CPTs. All issues need to be reported to the Commander and General, even if the issue has been resolved.

The MAJ must also help the General and Commander in sending out any important messages that need to be distributed to the Squad. Furthermore, the MAJ should be extremely active on the website and on the forums. The MAJ should be reviewing the practice posts and the feedback offered by the LTs and CPTs, making sure the feedback offers positive criticism and well as areas needing improvement.

The MAJ should know all of the duties, responsibilities, and promotion requirements for the ranks of PVT-MAJ. In addition, the MAJ should be able to provide master instruction on this material.

Furthermore, the MAJ should know the entire chain of command, from PVT through the Board of Directors, including the members who hold the officer positions.

Lastly, the MAJ should be training for the rank of General. This is in case there are any new and upcoming squads which need experienced leaders.

All of the duties listed above are in addition to all of the duties of a CPT and below, as illustrated by the following list:

· Personally introduce themselves to new recruits
· Introduce new recruits to CPTs and all other Squad members
· Make sure new recruits get invites to practice and game lobbies
· Handle all disputes within the Squad and report to COM and GEN
· Clean Gen Tag by checking and correcting member profiles
· Ensuring feedback and instruction on practice posts are positive and will improve the Squad
· Make sure Squad meetings and training lobbies have been organized
· Ensure practice lobbies start on time and all Squad member get an invite
· Create a fun and safe environment for Squad members
· Training members to become CPTs
· Update the Squad and Division Google Docs regularly
· Establish and post the practice schedule
· Active on the website
· Know the duties, responsibilities, and promotion requirements for PVT-MAJ
· Know the chain of command from PVT-Board of Directors and position holders
· Should be a master trainer and instructor
· Attend practices and all Squad and Division meetings
· Pass Officer Examination
· Perform all the duties of a CPT



Commander

The rank of Commander, like the MAJ, is offered only to those members who have demonstrated excellent leadership qualities. The Commander (COM) is the second highest officer in the Squad and like the MAJ, continues in their training to be promoted to the coveted General rank. For all intents and purposes, the COM is the acting General when the General is not online.

Promotion Requirements

Many of the requirements to be promoted to COM are identical to that of MAJ. In order to be promoted, the member must have been in DHG for a minimum of ten (10) weeks and has consistently performed above and beyond the duties required for a CPT. This means, a member can be promoted to the COM rank without having ever been a MAJ. However, the COM is expected to be able to perform all of the duties of a MAJ.

This member should be attending no fewer than (2) practices per week and all Squad Meetings, Division Meetings, and Training sessions.

Promotion is recommended by General and approved by the divisional leaders JCD-PREZ as well as the Clan Operator(CO).

Here are the bulleted requirements:

· Must have been a DHG member for at least 10 weeks
· Must be attending 2 practices a week and all meetings
· Must know all parts of the Code of Conduct by memory
· Must know the chain of command through Board of Directors including their names and ranks by memory
· Must be a master recruiter
· Must have added the CO Tag (if applicable)
· Must have a name change
· Must pass the Officer Examination
· Must have demonstrated great leadership skills and leadership potential
· Must have gone above and beyond all the duties of a CPT
·Promotion is recommended by General and approved by the divisional leaders JCD-PREZ as well as the Clan Operator(CO).

Duties

As a backup General, the COM must be able to perform all of the duties for the ranks of PVT-MAJ, including their own. The COM is the problem solver of their Squad. All issues that could not be resolved by the CPTs and MAJ are resolved by the COM. This builds leadership integrity and personnel skills.

Likewise, the COM is responsible for ensuring the MAJ, CPTs, and LTs are being properly trained in accordance with this manual and DHG rules, regulations, and policies.

The COM is responsible for maintaining the Squad and Division Docs on a daily basis. This includes making sure the motto's/bios/profiles are correct and maintained properly, members are active on the website forums, new members are signed up on the website and making sure those members who change their name also update their username on the website to match their gamer tag.

The COM will relay all tournament information, Squad and training meetings, and all other important messages from the Gen and higher to the entire Squad. They will also post these messages on the website forums under the Division threads. This ensures members receive the message on their personal account and have access to the same message on the forums for future reference.

Furthermore, the COM is responsible for overseeing and organizing all Squad activities. There should not be any Squad activity without the COM knowing about it. In other words, should a LT wish to host an additional practice outside of the regular practice, the COM will need to know about it, prior to the practice taking place. The same applies to training and meeting lobbies.

All of the duties listed above are in addition to all of the duties of MAJ and below, as illustrated by the following list:

· Personally introduce themselves to new recruits
· Introduce new recruits to CPTs and all other Squad members
· Make sure new recruits get invites to practice and game lobbies
· Handle all disputes within the Squad and report to GEN
· Clean Gen Tag by checking and correcting member profiles
· Ensuring feedback and instruction on practice posts are positive and will improve the Squad
· Make sure Squad meetings and training lobbies have been organized
· Ensure practice lobbies start on time and all Squad member get an invite
· Create a fun and safe environment for Squad members
· Oversee training of all Squad Officers
· Update the Squad and Division Google Docs daily
· Post all informational messages on website forums and send to members of the Squad
· Active on the website
· Know the duties, responsibilities, and promotion requirements for PVT-COM
· Know the chain of command from PVT-Board of Directors and position holders
· Should be a master trainer and instructor
· Attend practices and all Squad and Division meetings
· Pass Officer Examination
· Perform all the duties of a MAJ





General

At the Squad level, the General (GEN) is the highest ranking officer. The GEN is responsible for the overall good and welfare of the Squad. They are ultimately responsible for making sure the Squad is always full, active, and the members in the Squad are enjoying the DHG community. To become GEN, the member must have excelled in their duties as a MAJ or COM. The GEN is the living embodiment of DHG.

Promotion Requirements

In order to be promoted to GEN, the member must have been in DHG for a minimum of twelve (12) weeks and has consistently performed above and beyond the duties required for a MAJ or COM.

Having mastered all of the duties and responsibilities through COM, here is the bulleted list of requirements:

· Must have been a DHG member for at least 12 weeks
· Must be attending 2 practices a week and all meetings
· Must know all parts of the Code of Conduct by memory
· Must know the chain of command through Board of Directors including their names and ranks by memory
· Must be a master recruiter
· Must have added the CO Tag (if applicable)
· Must have a name change
· Must pass the Officer Examination
· Must have demonstrated great leadership skills and leadership potential
· Must have gone above and beyond all the duties of a MAJ or COM

Duties

The GEN is responsible for making sure the wheels of the Squad are consistently turning. In other words, it is their responsibility to oversee all Squad activities. They are the ultimate problem solvers in their Squad. Any issues that cannot be resolved by the lower officers will be resolved by the GEN. The GEN’s word is final in most issues.

The GEN is the only person who has the authority to promote and demote members in the Squad. The only exception is the promotion to MSGT for name changes, in which case any officer may grant that promotion. However, promotions and demotions must be with the agreement of the Division Leaders. Generally speaking, if the GEN provides a well-reasoned argument for the promotion/demotion, the Division Leaders will concur with the GEN’s recommendations unless there are concerns beyond the GEN’s knowledge.

When making recommendations for promotions, the GEN must make sure the member has met, and exceeded, the minimum requirements for the promotion. Secondly, the GEN should NEVER guarantee a promotion to anyone for any reason. Then GEN should only promote those individuals who have earned the promotion, not those that "deserve” the promotion.

Like the MAJ and COM, the GEN must meet new members of their Squad personally. Secondly, the GEN should introduce these new members to as many of the Officers as possible to ensure the member will receive the proper training as soon as possible.

The main duty of the GEN is to make sure their squad is always full, active, all motto's and bios are opened and correct, and the members are enjoying the DHG community. These tasks are accomplished through the use of the General’s Tag. The discussion on the General’s Tag warrants a chapter of its own, and will be discussed in further detail at that time.

All of the duties listed above are in addition to all of the duties of a COM and below, as illustrated by the following list:

· Personally introduce themselves to new recruits
· Introduce new recruits to all of the Squad’s officers
· Make sure new recruits get invites to practice and game lobbies
· Handle all disputes within the Squad and report to Division Leaders
· Clean Gen Tag by checking and correcting member profiles
· Ensuring feedback and instruction on practice posts are positive and will improve the Squad
· Make sure Squad meetings and training lobbies have been organized
· Ensure practice lobbies start on time and all Squad member get an invite
· Create and fun and safe environment for Squad members
· Oversee training of all Squad Officers
· Update the Squad and Division Google Docs daily
· Post all informational messages on website forums and send to members of the Squad
· Active on the website
· Know the duties, responsibilities, and promotion requirements for PVT-GEN
· Know the chain of command from PVT-Board of Directors and position holders
· Should be a master trainer and instructor
· Attend practices and all Squad and Division meetings
· Able to perform, at a master’s level, all the duties of the COM.





The Clan Directors

The promotion to Junior Clan Director (JCD) and Clan Director (CD) marks the end of the squad ranks and the beginning of the Division Leader ranks. The JCD and CD have mastered the General’s position and continue to impact the DHG community in a positive manner.

Promotion Requirements

The ranks of JCD and CD are identical in requirements and duties even though the CD is a higher rank than the JCD. As such, the CD is expected to perform these duties at a higher standard.

There are essentially only two requirements in order for a member to be promoted to JCD: 1) Must have been a member of DHG for no less than sixteen (16) weeks; and 2) Must have mastered the General’s position. Of course, mastering the General’s position means that the JCD and CD candidate have also mastered all of the requirements for the rank of GEN down through PVT. For further details, read the previous chapter on the General.

Here’s the bulleted list:

· Must have been a DHG member for at least 16 weeks
· Mastered the GEN’s position

Duties

Upon promotion to JCD or CD, the Vice President of the Division will assign the JCD or CD two Squads to oversee. The purpose of this is to teach the GENs how to run, build, and maintain a great DHG Squad.

The JCD and CD should be extremely active on the website forums, making sure the content is clean and not offensive. This includes a Division member’s personal page. The reason being is that every member in DHG reflects on DHG as a whole. If a member is being offensive or disrespectful on their personal page, those outside of DHG will think DHG is comprised of offensive and disrespectful people. This is not the image DHG wishes to have. Secondly, the JCD and CD are responsible for making sure the practices are being run and posted correctly. Lastly, the JCD and CD is responsible for cleaning up the website forums, deleting repeat posts and threads, and creating threads where necessary to help facilitate the Generals in conducting their duties.

The JCD and CD should be checking to make sure the Gen Tag is sending out its two (2) required messages a day and that tags are being kept clean and up to date; this include the tag’s bio.

The JCD and CD must discuss all promotions which have been recommended by the GENs with the other Division Leaders. Promotions based on favoritism are grounds for demotion, including recommended promotions.

Furthermore, the JCD and CD is responsible for making sure the Code of Conduct and all DHG procedures and policies are being followed. The JCD and CD, along with the other Division Leaders, are responsible for resolving any issues between Squads.

Lastly, the JCD and CD should be attending the Division and CO’s BOG (Basic Operations Gathering) meetings with Squad counts at the ready.

Here are the JCD and CD’s duties:

· Instruct GENs on how to build, maintain, and run DHG Squads
· Moderate website forums
· Making sure GENs are fulfilling their duties and responsibilities
· Discuss Squad promotions/demotions with other Division Leaders
· Enforce Code of Conduct and DHG policies and procedures
· Attend all BOG meetings with Squad counts at the ready




Vice President

The promotion to Vice President (VP)recognizes that the member has demonstrated exceptional leadership skills in DHG and continues to perform those duties at the highest standards. Their dedication and commitment to the Division and DHG is the standard by which all DHG members should hold themselves to.

Promotion Requirements

The rank of VP requires a member to have been in DHG for no less than twenty (20) weeks. Secondly, the VP candidate must have successfully completed all of the duties and responsibilities of the CD. This position is reserved only for those members have shown true and loyal dedication to DHG. A bulleted list is not required here.

Duties

Upon the promotion of a JCD or CD, the VP must assign the JCD or CD a squad to oversee. Ideally, the VP will not assign the new Director to the Squad they were previously the General of directly after promotion to JCD or CD. This creates leadership diversity in the JCD and CD and helps to prevent potential favoritism on the part of the JCD or CD.

The VP is to enforce the Code of Conduct and all of DHG’s policies and procedures. When investigating any and all issues brought to the attention of the VP, the VP must remember there are always at least three sides to a story. Party A's point of view, Party B's point of view, and what really happened. The VP should NEVER make a decision based on hearing only one side of the story or from listening to only one party involved. A complete and thorough investigation should be had. Making a decision after listening to only one side of the story will result in a wrong decision almost ninety percent of the time.

The VP also has the authority to issue Strikes to other members in the Division. In DHG, there are two kinds of Strikes: the six month Strike and the twelve month Strike. The six month Strike expires and is removed off the member’s record after six months. The twelve month Strike is removed after twelve months.

The type of Strike issued is based on the severity of the Code of Conduct violation. There are some Code of Conduct violations which are so heinous in nature, such as sexual harassment, which warrants three (3) Strikes. When a person has accumulated three Strikes on their current record, they will be removed from DHG (Struck out). If this happens, the member is prohibited from rejoining DHG or DHJ. Expired Strikes do not count towards the three Strike rule. Furthermore, members with Strikes should be thoroughly discussed before promoted to any rank in DHG.

Before making any changes in the Division, the VP must have the prior approval of the President. The VP must also attend BOG meetings with Squad counts at the ready.

Lastly, and perhaps most importantly, the VP is responsible for making sure everyone in the Division is having fun.

Here are duties of the VP:

· Assign JCD and CD Squads to oversee
· Thoroughly investigate all Code of Conduct issues
· Making sure the JCD and CD are fulfilling their duties and responsibilities
· Issue Strikes when needed
· Discuss Squad Promotions/Demotions with other Division Leaders
· Attend BOG meetings with Squad counts at the ready
· Assist the JCD and CD in fulfilling their duties where needed




President

The President (PREZ) is the highest ranking officer in a Division. They are responsible for the training for the Division including developing short term, mid-range, and long terms goals and objectives for the Division. The PREZ should be well versed in all matters relating to DHG and like the VP, embodies the standard in which all DHG members should be measured.

Promotion Requirements

The rank of VP requires a member to have been in DHG for no less than twenty-four (24) weeks. Secondly, the PREZ candidate must have successfully completed all of the duties and responsibilities of the VP. This position is reserved only for those members have shown true and loyal dedication to DHG. A bulleted list is not required here.

Duties

Like the VP, the PREZ is responsible for thoroughly investigating all issues which are brought to their attention. No stone should be left unturned when the PREZ conducts these investigations.

The PREZ has the authority to promote the GEN, JCD, CD, and VP positions with the approval of the Clan Operator (CO). In making these recommendations, the PREZ should verify the candidate has successfully completed their previous duties.

The PREZ has the authority to issue Strikes for members within their Division. If there are issues that are brought to the attention that involve members in their Division and members in another Division, then the PREZ should immediately notify the CO. The PREZ’s investigation should be limited to the members in their division. They should not question members outside of their Division without the CO and the PREZ of the other Division present. Interrogations, no matter how innocent, are not tolerated in DHG.

With the approval of the CO, the PREZ also has the final say in all transfers in, out, and within the Division.

The PREZ should attend the BOG meetings with Squad counts at the ready. Secondly, the PREZ should ensure the Division Leaders are fulfilling their duties and responsibilities. Lastly, the PREZ has the final say in approving Squad promotions and demotions.
Here are duties of the PREZ:

· Thoroughly investigate all Code of Conduct issues
· Making sure the Division Leaders are fulfilling their duties and responsibilities
· Issue Strikes when needed
· Approve Squad Promotions/Demotions after discussion with other Division Leaders
· Attend BOG meetings with Squad counts at the ready
· Assist the Division Leaders in fulfilling their duties where needed
· Ensure the members of the Division are having fun!




10.The General’s Tag

The General’s Tag (Gen Tag) is the organizational hub of the Squad. So, what is the Gen Tag? The Gen Tag is a password protected Xbox LIVE Silver Account operated by the General of the Squad. The friend’s list of the Gen Tag contains the names of all the members of the Squad including the Division Leaders. On occasion, the Clan Operator’s Tag may also be on this list.




11.New Recruits


Before a new recruit can be a member of the Squad, they must be accepted as a friend on the Gen Tag. When an individual sends a friend request to the Gen Tag, the GEN must verify the new recruit’s motto, bio, and profile are opened and correct. To do this, the GEN must view the new recruit’s profile using their personal account.

This is because some accounts will only allow the user’s friends to see the profile. When a person sends a friends request, it allows the person viewing the friend request to see the entire profile even though it may be closed to everyone else. After doing this, and verifying all of the information is correct, the Gen Tag will accept the friend request.

At this point, the Gen Tag should send a message out to the entire Squad, welcoming the new member into the Squad. The Officers will then begin their duties relating to new recruits.



12.Messages


The Gen Tag is also used to send messages out to the entire Squad all at once. However, because the Gen Tag is a Silver account, messages can be viewed on Xbox.com but can only be replied to via the Xbox Console or Smartglass. Secondly, the Gen Tag is unable to join parties. However, the Gen Tag can use private chats to communicate with members by voice.

When sending out messages, it is important not to spam your member’s inbox. No one likes reading through a hundred messages before they can game. You have 250 characters at your disposal in a message, use them. In other words, do not send two messages when one message will do.

On a daily basis, the Gen Tag should be sending out two messages. At least one message should be informational and one message inspirational. Of course, when the General is performing their duties properly, meeting this two message quota will not be an issue.

The Gen Tag should also be sending out a daily message which includes the names of the host and co-host for that evening’s practice.




13.Cleaning the Tag


True to their duties, the Squad’s Officers will inform the Gen Tag when a member’s profile has change. In other words, the member has removed or changed their motto, bio, or closed their profile without authorization. When this happens, the Gen Tag should send that member a personalized message indicating that their profile has changed and to change it so that it meets DHG requirements. This message should also include a "Please reply within 5 days” line.

If the individual does not fix their profile, or does not reply at the expiration of five days, the Gen Tag should send another personalized message to the individual. Again, the Gen Tag should tell them to fix their profile and reply to the message using the statement "Please reply within 5 days or you will be removed from the Gen Tag.” Of course, removal from the Gen Tag means the person is no longer in DHG.

Secondly, there will be times when a member of the Squad is offline for consecutive days. Sometimes, events in your member’s personal life can prevent them from signing online. This is understandable. However, if your member anticipates being offline for more than five (5) consecutive days, they should notify the Gen Tag requesting a Leave of Absence (LOA).

Officers who wish to take a LOA may do so without losing their rank so long as the LOA is less than two weeks. For LOAs longer than two weeks, the member must be demoted to MSGT until that member returns. Their rank may be reinstated upon their return and the current status of the Squad. This is to prevent a member from locking up a rank while they are away, denying others the opportunity to fill that rank when the Squad needs them.

There are also times when the member is offline and does not inform the Gen Tag that they are taking a LOA. In these cases, the same procedure should be followed as if their profile is incorrect. Of course, do not ask them to fix their profile (unless it’s incorrect), just ask them about their offline status.



14.Locking the Tag


The GEN and higher are the only ones that have access to the Gen Tag. No other member of the Squad may have access to the Gen Tag. No other member outside of the Division may have the Gen Tag with the exception of the Division’s CO, GM, and Board of Directors.

Unfortunately, there are times when the Gen Tag has to be "locked down.” This means that the password has been changed and protective measures are issued. The GEN will no longer have access the Gen Tag. There are several reasons why a Gen Tag is locked: the Gen Tag has been hacked or has been threatened of being hacked, one of the officers having access to the Gen Tag has resigned, been removed from DHG, or demoted to a position which is not entitled to have access, or the fear of the Gen Tag being wiped. No matter what the reason, access will be granted by those that have the authority to do so, generally the PREZ or higher.




15.Gen Tag Profile


Like any other account on Xbox LIVE, the Gen Tag has a profile. This profile is easiest to set up on Xbox.com as opposed through the console. This profile should be updated regularly. The Gen Tag profile should include the practice days and times and the Squad’s chain of command from 5LT through the CO.

Here is an example of what the bio should look like:

Gen Tag Operated by: DHG GENERAL

Practice is a 9PM EST Monday-Friday.

Squad Count: 93:46

CO: DHG Alpha
PREZ: DHG Bravo
VICE: DHG Charlie
CD: DHG Delta
JCD: DHG Echo

GEN: DHG Foxtrot
COM: DHG Golf
MAJ: DHG Hotel

1CPT: DHG India
2CPT: DHG Juliet
3CPT: DHG Kilo
4CPT: DHG Lima
5CPT: DHG Mike

1LT: DHG November
2LT: DHG Oscar
3LT: You?
4LT: You?
5LT: You?




16.Recruiting

Recruiting new members in to DHG is essential for the survival and success of your Squad, Division, and for DHG has a whole. So what is recruiting? Recruiting is simply the process by which we bring new members into our organization. Returning members and those that have left DHG and wish to return can also be re-recruited into DHG.

The recruiting procedures in DHG are the same across the organization. In other words, DHG recruiting in one game type follows the exact same process as recruiting in another game type. This creates standardization across the organization.




17.Recruiting Procedure

As stated above, it is important to recruit to keep squads full, active and to keep DHG always growing, but improper recruiting causes our officers more work and slows down squad progress. Of course, every recruit MUST have either a working microphone or Kinect to be recruited. Here is a step by step on proper recruiting.

1. SALES PITCH - explain to potential recruits what it is you love about our community. Tell them about tournaments, raffles, how we have all the benefits of a clan without all the restrictions such as KD, we have a military ranking structure to keep order, and keep a family feel with all our members.

2.EXPLANATION OF SIGN UP - let potential new members know what is involved with sign up. Let them know it is free to join DHG and the only requirement is to attend two (2) practices a week so squad members can get to know you and bond together as a team. Then let them know they will have to edit their motto and bio to show the squad they are in, add the GEN TAG for any info, and sign up on our website.

3. AGE - when in a party with the new recruit simply ask them their age and birth date. DHG is strict on age separation. Members 9 -15 must go to DHJ squads and members 15 and 10 months on up go to DHG squads. There are heavy penalties for knowingly recruiting JRs into DHG.

4.MOTTO - help the new recruit set up his/her motto and explain to them what each section of the motto represents. Example: DHG INFINITE NL PVT... DHG stands for DIE HARD GAMERS the name of our community. INFINITE is the name of the squad you are going into. NL stands for NEW LIFE the division INFINITE is in. Finally PVT is the abbreviation for private which is your current rank. Everyone starts out as a private.

5. BIO - help him/her set up their bio. A proper bio should look like.... RECRUITED BY (or REC BY) (your gamertag here ) on ( DATE OF SIGN UP ) WWW.DHGHQ.COM WWW.DHGWARS.COM example: RECRUITED BY DHG AlphaBravo 11/21/12 WWW.DHGHQ.COM WWW.DHGWARS.COM - All together, a proper bio is as follows:

DHG Recruits: Recruited by DHG AlaphaBravo 6/2/2013 www.dhghq.com Recruits – 0

DHJ Recruits: Recruited by DHG AlaphaBravo 6/2/2013 www.dhgjuniors.com Recruits – 0

6. PRIVACY SETTINGS - check to make sure their privacy settings are set to everyone. It is important to complete this step as a closed or set on friends only profile is now a Code of Conduct violation and will cause a removal from DHG, saving unnecessary work for the Captains.

How to Open a Profile to Everyone:

1) Click the Xbox Button
2) Tell the person to go to right until he/she reaches settings
3) Click "Privacy">Then "Change Settings"
4) Tell he/she to click "Custom"(or adult) then click "Customize"
5) Go down to "Profile Sharing" and it must be set to "Everyone"
6) He/She must save an exit, it will log the person out for a second

The Profile should be opened. After a few minutes, if the profile is still not opened but they followed these steps, have them check to see if their game history is also set to everyone. There is a glitch so if game history is set only to friends, it closes the entire profile. If they are a Junior - their profile may be password protected via parental control. At this point only the parent can open up the profile. Have them send a message to their GEN explaining their situation. You may even need to "recruit” the parent and see if they are willing to open up their child’s profile. Don’t be surprised if they say no, and that’s ok.

7.GEN TAG - This is probably the most important step. Without being on a GEN TAG and being signed up on the website, you are not an official member of DHG. It's simple to have the new recruit add the GEN TAG of the squad they are being placed in to their friends list and explain to them that's where the info for tournaments and practices will be sent out from. It is also easier for members to send out invites when its practice time.

8.WEBSITE - walk them through the sign up process on the website. It’s only about five minutes and this allows you to make sure their application does not get rejected due to errors. DHG website is WWW.DHGHQ.COM. DHJ website is WWW.DHGJUNIORS.COM. WWW.DHGWARS.COM is our other website used for challenging those in DHG/J rather 1v1, as a team, or a squad battle.

One of the most common reasons an application is rejected is because the username does not match the gamer tag. These two MUST be the same. Otherwise, the application will be rejected and you will have to start all over again.

Sometimes, especially during DHG recruiting drives, there can be a backlog of applications the administrators have to go through. Therefore, it can take a couple of days before someone’s application is approved. Do not fret about this, but continue to check on the status of their application through your chain of command.

9.EXPLAIN CODE OF CONDUCT - While signing a new member up on the website, always walk through and explain the entire CODE OF CONDUCT to them as we are all held accountable individually to follow these rules. Most people simply skip reading the Code of Conduct while they are signing up, so to ensure we keep our community respectful and family oriented make sure you read the info listed in the COC.

To explain the COC to a new recruit, you MUST bring an LT into the party. You will then ask the LT to go over the COC. At this point, the LT will read, word for word, the COC to the new recruit and at the very end, ask the new recruit if they agree. If you are already an officer, you still need to find an LT to recite the COC. If you cannot find an LT, then see if one of your CPTs is available. Worst case scenario is that you will have to recite the COC yourself at which point you will need to send a message to one of your LTs informing them that you could not find an officer online.

We do this for several reasons:

1. The COC is explained in detail so there are no excuses as to why someone is not following the COC
2. The LT can confirm the new recruits motto and bio are correct and make any changes if necessary before acceptance on the GEN TAG
3. You introduce the new recruit to an officer who will then introduce the new recruit to the remaining officer corps in your Squad.
4. Finally, the recitation of the COC lets the new recruit know that we take the COC and DHG seriously.

10.WELCOME - let them know they are now an official member of DHG then pull them into a game lobby and introduce them to some of our members.

18.Finding Recruits

By now, you should have at least five (5) recruits so some of this material may be familiar to you. However, you should use this material to help train your subordinate ranks on how to recruit and where to look for recruits.

The best place to look for recruits is on your own friends list. Generally speaking, you know who is on your friends list and who plays the game you are trying to recruit for. You have already built up some kind of rapport (relationship) with this person and you will be able to handle a rejection a little better than from a stranger.

The second place to look is on the forums on the official game website. I know that Call of Duty has an entire discussion thread tailored to clan recruitment where recruiters from various clans and gaming communities post recruitment messages in hopes of finding recruits. This can be an excellent source of recruits as the people who visit these threads are either recruiters or someone actively looking to join a clan or gaming community.

Below is an example of a message used on one of these websites tailored for Call of Duty clans. This message generated over 7,000 views in less than four weeks with over 200 replies. This does not include the messages sent directly to the gamertag. As a result, almost one hundred new recruits were placed in DHG/DHJ.

DHG/DHJ (Die Hard Gamers/Juniors) is recruiting active members to fill our BO2 andMW3 Divisions. We have over 28,000 members and often hold tournaments for MS Points and other give aways (We recently held a tourney where the top prize was a new Xbox and other prizes included new headsets, etc). We also hold tryouts for our GB/MLG teams. Most squads have their own Gold Clan Tags. We do not care about k/d; only building lasting friendships through gaming.

Once placed in a squad, the General of your squad will give you further info on how to fill out the Elite Clan application for the tags, etc.  Thanks and I look forward to seeing you in the field!


The most popular way to recruit is to send a message to all of the most recently played players. You do this by joining a public game lobby and then play a few games in the lobby, getting to know some of the players in the lobby and how they work in the game. At the end of the game, you exit the game lobby, and send a message to all of your recent players.

Here’s an example of a message you can send:

Great games! I really like the way you played and how you worked as a member of the team. You are exactly the kind of player DHG is looking for. We'd like to recruit you. Message me if you are interested.

or

Hello I'm a member of a respect based gaming community with over 20k members called DHG. If you would like to hear more about us or find out how to join message me back if not then sorry for your time. 

After sending this message, you will need to wait a few minutes for responses. The next game may have started and so they may not respond until the end of the match. Keep in mind, that of the one hundred messages you send out, you may only get twenty or so responses. Of these responses, only a handful of them will be positive. Most messages will proverbially ask you to take a hike or a simple no. This is completely normal so do not let it get to you.

Once you get a positive response, invite them into a party and begin the recruiting procedures stated above. It is important that while you are recruiting, the members in your party also take the recruiting seriously. There is nothing worse than having a new recruit join your party and there are people goofing off in the party. It’s bad for image. Remember, this is their first official impression of DHG. Make it the best one you can give.




19.Recruits From Another Clan


It is not uncommon to recruit new members into DHG who have been in, or are currently in, another gaming community. This is allowable but not without some warning. In the recruiting process, you should get to know this individual, including whether or not they have ever been in a gaming clan before. If they indicate they have been in a clan, or are currently in a clan, then you will need to find out which clan they have been in.

There are some clans which will need clearance before we can allow the member to join DHG. You will still recruit them in the normal process but you will need to send a message to the GEN TAG stating the new recruits Gamer Tag and which clan(s) they have been in. The General will then seek clearance from their superior officers BEFORE they accept the new recruit on the GEN TAG.

The same process must be followed for former DHG members. We want to make sure they are returning on good terms and have not been previously kicked out of the organization.

In this chapter we discussed the importance of recruiting and the proper procedures for doing so. Each member has their own unique style of recruiting (the sales pitch), but the basic procedures are the same across the organization. Remember, there are millions of gamers out there that want to be in DHG, they just don’t know it yet. It’s up to you to introduce them.



20.Practices

Arguably, practices are one of the most important functions in DHG. It is a time where the members of the Squad can come together and get to know one another, outside of party chats. For a new recruit, this is the first time they will get to interact with the members of their squad. Practices are also used to develop teamwork, Squad cohesion, communication, and organization skills.



21.Setting Up Practice


The first step in setting up practice is knowing who is going to be the host and co-host of the practice. On weekly basis, the MAJ will be posting on the website, the practice schedule for the upcoming week. This schedule will list the names of the hosts and co-hosts, the days, and times practice begins. On a daily basis, one of the messages from the GEN TAG should be who the host and co-host for that night’s practice will be. This eliminates any excuses of "I didn't know.”

Ideally, the SGTs, MSGTs, and LTs will be the ones hosting and co-hosting practices. The host of the practice should open the practice lobby up, in custom games, no less than fifteen (15) minutes before practice starts. The practice lobby should be set to invite only, to prevent random people from joining the lobby uninvited.

The first invite the host sends should be to the co-host. This is a good time to mention that a member should NEVER be the host and co-host of the same practice. Once that invite is sent, the host should invite every person on the Gen Tag’s friend’s list. This is regardless if the person is online or not. The co-host must do the same thing upon arrival into the game lobby. So, at a minimum, every person on the Gen Tag should be receiving two game invites to attend practice.

During the fifteen (15) minutes before practice starts, as members are trickling into the lobby, the host should remind the members to make sure their custom classes are set prior to the start of practice. The host should also be checking everyone’s clan or service tags to make sure they reflect the member’s rank. For Call of Duty, the host needs to make sure the profile pictures are appropriate. For Halo, the host needs to make sure the armor colors are correct for that person’s rank.
While most Squads have a designated time and day for practices, this does not mean that this is the only time a Squad can have practice. A Squad can have practice at any time, on any day (excluding Sundays and recognized holidays). The only restriction is that there must be at least one MSGT or SGT for every three subordinate ranking members. The presence of an officer waives this requirement. So, if you have eight members online that want to play together, you can hold a practice. Of course, this practice is an addition to the regularly scheduled practices.

Lastly, the host and co-host should use the minutes before practice to introduce any new recruits to the rest of the Squad.




22.Who Can Attend


Only official members of the Squad can attend a Squad’s practice. Members outside of the Squad must have prior approval from a Division Leader before they can attend practices. Furthermore, guests are not permitted in practice. The only guests which may attend practice without permission are the Squad’s Division Leaders and the Clan Operator and higher. No one else may be permitted to attend practice. Period. Practice is for your Squad, and your Squad only.



23.Starting Practice


At the designated hour, practice needs to start. Not a minute before and not a minute after. At this point, the co-host will read the Code of Conduct script provided below. This signals the beginning of practice and that all microphones should be muted.

Co-host: "(Insert Squad/Division Name) practices are run in accordance with DHG’s Code of Conduct. Cheating, hacking, game tampering, modified controllers, discrimination, harassment, tea-bagging, private or party chats, disrespect, swearing, and any other inappropriate behavior will not be tolerated in practice. Members who do not adhere to these rules will be removed from practice.

This is a friendly reminder that mics will be muted in the pre-game lobby and immediately at the end of each match. In-game communication should be limited to call-outs and tactical plans.

(Insert name) Do you agree?”

This is where the co-host does a roll call, starting with the highest ranking member down to the lowest – by doing this, the higher ups are setting the example for the lowers. If someone does not agree, they need to leave practice. This also makes sure that everyone knows what is expected of them during practice and will reduce any issues that come up.

After the above script has been read, the co-host will then explain the goals and objectives of the practice. This is always done at the beginning of practice. Do not change the goals and objectives during the middle of practice. This includes any weapon restrictions. Do not restrict someone from using a particular weapon halfway through practice if it was not covered at the beginning of practice. If it was not covered at the beginning, a member may use whatever weapon they choose to accomplish the objective. So, don’t get mad if you get "noob tubed” but failed to put restrictions on the noob tube at the beginning of practice.



24.Setting up the Teams


There are various ways to choose teams in the practice lobbies. You can either have the game randomize the teams for you or you can select team captains for that match and have the team captains alternate turns in selecting their teammates. This method works the best as it typically ensures that the teams are well-balanced. However, if you choose this method, make sure that you do so quickly, as it is easy to burn minutes trying to pick teams if not careful.

In picking teams, the host and co-host should NEVER be on the same team. Since the host and co-host are charged with the responsibility of maintaining the lobby’s decorum, they need to be on opposite teams to make sure everyone is following the COC and using their call-outs.
At this point, the host should select members in the lobby to pick either the game map or the game mode (if not specified in the objectives and goals). The first member selected will pick the game map. After the member picks the map, the host will select another member to pick the game mode. The host should pick everyone in the lobby at least once before selecting a member who has previously been selected to pick during that practice.



25.In the Match


During the match, DHG stresses the use of call-outs and tactical plans. Call-outs are simply spotting the enemy’s location and relaying it to your teammates. A team that actively communicates the enemy’s location will give a better fight than if each member of the team acts as a lone wolf. Secondly, call-outs are important to use during Squad Battles and Major League Gaming (MLG) battles. It’s guaranteed that if you play at these levels, your opponents are using call-outs.

If you are not using call-outs during practice then you need to be discussing tactical plans to help your team win the objective. This can include informing members of your location and what objective you are trying to take, or perhaps saying that you need help in a particular area of the map.

Call-outs and tactical plans are the only two forms of communication which is appropriate during practices. Practice time is not the time to be discussing who’s dating whom, or who likes whom, or anything else unrelated to practice. Save these types of conversations for party chats outside of practices. Remember, you only get one hour during practice, make the best of it.



26.End of the Match


At the end of the match, the host should remind everyone to mute their microphones. Muting the microphones will ensure that the next game mode, map, and new teams are quickly selected, reducing wasted time. Your members come to practice to play, not sit in a lobby chatting.

At the conclusion of the hour, or whenever the last game end, the host will thank everyone for attending practice and provide any comments or feedback to the lobby. The host will then close the lobby and practice will be officially over.



27.Posting Practice


Apart from running practice, the co-host is responsible for posting practice on the website. Posting practice is an essential training tool for the Squad. If properly posted, a Squad Leader, Division Leader, or higher, can get a feel for how practice went without actually having attended the practice.

For example, a General may not be able to attend practice because of prior commitments outside of DHG. Having missed practice, they will not know first-hand if how practice went, including any issue that need to be addressed. The practice post, then, is designed to fill in the gaps for the General and alert the General to any training or personnel issues that need to be resolved. Lastly, if there was a practice that occurred outside of the regularly scheduled practices, the practice post will inform the General of this.

Practice should be posted within two hours of practice. This helps to maintain a sequential time order on the website that is easy to follow.

Below is the proper practice template that should be used in all DHG practice posts:

Squad Colors MUST be used for Late Night Practices (LNPs are usually Division-wide practices). Your GEN will decide if Squad Colors are to be used for Normal Practices.

"Practice (or Late Night Practice) Day Month Year
Host: [Rank] DHG ALPHA
Co-Host: [Rank] DHG BRAVO

[CO and up] ALPHA

[PREZ] DHG ALPHA
[NLVP] DHG BRAVO
[NLCD] DHG CHARLIE
[NLJD] DHG DELTA

Infinite:
[GEN] DHG ALPHA
[COM] DHG BRAVO
[MAJ] DHG CHARLIE
[1-5CPT] DHG DELTA
[1-5LT] DHG ECHO
[MSGT] DHG FOXTROT
[SGT] GOLF
[CPL] HOTEL
[PVT] INDIA

Tainted:
[GEN] DHG ALPHA
[COM] DHG BRAVO
[MAJ] DHG CHARLIE
[1-5CPT] DHG DELTA
[1-5LT] DHG ECHO
[MSGT] DHG FOXTROT
[SGT] GOLF
[CPL] HOTEL
[PVT] INDIA

Untamed:
[GEN] DHG ALPHA
[COM] DHG BRAVO
[MAJ] DHG CHARLIE
[1-5CPT] DHG DELTA
[1-5LT] DHG ECHO
[MSGT] DHG FOXTROT
[SGT] GOLF
[CPL] HOTEL
[PVT] INDIA

Venom:
[GEN] DHG ALPHA
[COM] DHG BRAVO
[MAJ] DHG CHARLIE
[1-5CPT] DHG DELTA
[1-5LT] DHG ECHO
[MSGT] DHG FOXTROT
[SGT] GOLF
[CPL] HOTEL
[PVT] INDIA

Guests:
[Rank] DHG Alpha

Maps and Modes (examples):
1. Standoff-Domination
2. Slums-S&D
3. Hijacked-S&D
4. Turbine-Demolition
5. Hijacked-Domination
6. Raid-Gun Game


AAR (After Action Report): Ask yourself these questions when writing the AAR and answer them:
 Were the goals of practice accomplished? 
What were they? 
Were there any connectivity issues? Explain.
 Were there any personnel issues? Explain.
 How many squads were represented? (if applicable) 
Were there guests from outside of NL?
 Were members respectful to the host/cohost? 
What area(s) was practice a success? 
What area(s) do you think need improving? 
How would you run practice differently next time? 
Any other information that YOU would find useful if YOU were responsible for leading YOUR squad but could not attend practice.”



28.Feedback


After practice has been posted, the LTs and CPTs should be providing feedback on the practice post. This can be anything from how to improve the post itself, or how to improve as a host/cohost, or to inquire further into how practice was run.

Remember, when providing feedback, always use constructive criticism. In other words, use the Kiss, Wish, Kiss format. Provide a positive comment about practice/post, followed by what you want changed, followed by another positive comment. You will get greater change results by following this method.

Secondly, the use of practice posts is a good measure of how training is going in your Squad. If your members cannot post practice properly, then there is either a breakdown in your training, the member does not care enough to post properly, or the member is not qualified yet to be promoted. Mainly, a bad post boils down to a training issue. If a member cannot post practice properly, then they have no business in becoming and officer. Especially since an officer is responsible for training others.

This concludes the lengthy, yet important chapter on practices. Of course, should you have any questions regarding how practices should be run or on practice posts, then please follow your chain of command and ask for help.









29.Training Lobbies

Aside from practice lobbies, there are several lobbies opened up specifically for training purposes. These lobbies include: LT training, CPT training, MAJ-GEN training, New Recruit training, Division BOG, and the CO’s BOG. These training lobbies are designed to give personalized attention to the members outside of the regularly scheduled practice. Essentially, it is the only time that a trainer can cover the training issues all at once without having to conduct individual training on different days.



30.New Recruit


Once a member joins DHG, they need to be trained on how your Squad operates. Ideally, this is done before their first practice. A new recruit training lobby is an informal lobby unlike the other training lobbies. A MSGT or LT is responsible for conducting the training of a new recruit. This can be done in normal party chat and should occur shortly after the member is recruited (another reason to have an LT in the lobby reading the COC).

Here, the MSGT or LT will go over some of the expectations the Squad has of the new member and most importantly, instruct the new member on how practices are run. In other words, the new member needs to be instructed to have their custom classes set, clan or service tag set with the appropriate rank, and to have their microphones muted during practice.

It is embarrassing for a new member to come to practice for the first time, not know the rules, and speak over the host or co-host because they did not realize their microphones must be muted. If this training fails to take place, then the new recruit will be embarrassed by the correction in front of the entire Squad, potentially causing that new recruit to never come back to DHG after that first practice. Secondly, practice time is wasted when the host or co-host has to explain to a new member how practices are run.

These issues can be resolved in a party chat with the new recruit prior to their first attendance at practice. This ensures practices are run smoothly and the new recruit immediately feels like one of the team.



31.Officer Lobbies


Officer training lobbies are designed with the intention of giving specific knowledge and training to a particular rank of officers. These training lobbies should occur at least once a week for each of the different ranks. Depending on the needs of your GEN, you may have MSGT training lobbies as well, taught by one of the LTs.

For example, the LT training lobby should focus on training LTs to become better at their duties and teach the duties and responsibilities of the CPT to prepare the LT for promotion to CPT at some point in the future. The LT training lobbies should be hosted and taught by one of the Squad’s CPTs. This is also a good time for the LTs to bring up any personnel issues they have had to the attention of the CPT. Of course, the material found in this manual is a good starting point for Officer training lobbies. The CPTs should rotate teaching the LT lobbies to gain experience and knowledge in training DHG Officers.

The Squad’s CPT training lobbies should be hosted and taught by the MAJ. The MAJ should cover the duties and responsibilities of the CPT as well as their own duties and responsibilities so that the CPTs are prepared for a promotion to MAJ.

The MAJ, COM, and GEN training occurs in the same lobby with the focus on the duties and responsibilities of each of the ranks. Furthermore, an emphasis should be placed on how to effective build, run, and maintain a DHG Squad. This training lobby should be taught by either the Clan Director or Junior Clan Director.

Like practice lobbies, officer training lobbies should be set to invite only, to prevent interruptions in training. Lastly, the end of training lobbies should always be accompanied by an open floor, allowing for questions and answers the trainers and trainees may have.



32.BOGs


At least once a week Officers meet for a Basic Operations Gathering. This is done at the Divisional level and at the Clan Operator level.

The Division BOG can be hosted by any of the Division Leaders but is typically run by the President. Typically, the Division Leader invites the Generals of the Squads, who in turn invite their Officers. At the outset of the Division BOG, the President should discuss any important news or information learned at the CO BOG. Once this information is relayed, the President should relay any Division info. Next, the PREZ goes through the Squads one at a time and ask for any Squad news or updates.

These updates can include any personnel issues, recommended demotions and promotions, and any recruiting info based upon the Squad Count. At this point, recommended promotions and demotions should be approved or denied.

After discussing the current status of each Squad, including Squad Counts, the floor should be opened up to all the members for questions and answers, soliciting ideas and suggestions on how to improve the Division as a whole. Of course, this is not the time to train Officers as there are dedicated training nights to complete this task. The only exception is if there is an immediate change in how the Division is to conduct business.

Lastly, the Division BOG allows for the Officers in the Division to mingle with one another and offer and provide assistance where needed. At the Division BOG, the success of the Division is the central goal.

The Clan Operator’s BOG is run generally the same way. The Clan Operator will invite the Division Leaders from each of their Divisions to the meeting to provide any news, updates, tournaments, training, personnel issues, or anything else the CO or higher deems appropriate. Typically, only one Division Leader needs to represent the Division at these BOGs.

To prepare for these BOGs, the Division Leaders should have already sent their Division Counts to the CO and come prepared to the BOG with the Division Counts at the ready. Division Counts are the number of members in the Division and the number of name changes in the Division, divided by the Squad.



33.Squad and Division Counts


I have often referred to Squad and Division Counts, so here is an example of how they work.

Here is an example of a Squad’s Count:

ALPHA Squad has 90 members with 45 name changes. So, the Squad Count for this would be written as: ALPHA: 90:45.

At the beginning of each week, the GENs should send their Squad Counts to their Division Leaders. Of course, Division Leaders and the CO’s tag are not included in the Squad Counts.

Here’s what it would look like for an entire Division:

ALPHA: 90:45
BRAVO: 86:33
CHARLIE: 95:50
DELTA: 78:42

DIV TOTAL: 349:170 – with Division Leaders: 353: 174

This means there are 353 members in the Division of which there are 174 name changes. These numbers are sent on a weekly basis by one of the Division Leaders to the CO.

This concludes the Training Lobbies chapter and some of the information required at these lobbies.




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